Smart Home Supplies return policy is generally quite forgiving, but the specifics can vary depending on the item, seller, and reason for return.

General Return Policy:

• Most items purchased from Smart Home Supplies or directly fulfilled by Smart Home Supplies can be returned within 30 days of receipt for a full refund.
• Items must be unused and undamaged in their original packaging with all accessories and documentation.
• Free return shipping is available for many items.
• Some exceptions to the 30-day window exist for specific categories like groceries or digital products.

Holiday Extension:

• For items purchased between November 1, 2023 and December 31, 2023, the return window is extended until January 31, 2024 (January 15, 2024 for Apple products).

Smart Home Supplies Renewed Items:

• These are pre-owned or refurbished products sold by Smart Home Supplies with a 90-day (or 1 year for Renewed Premium) return window.

Third-Party Sellers:

• Return policies for items sold by third-party sellers on Smart Home Supplies may vary. Check the product listing or contact the seller directly for their specific policy.

1. Go to Your Addresses: Sign in to your account and click on “Your Account” in the top right corner. Then, select “Your Addresses” from the dropdown menu.
2. Edit the address: Find the address you want to update and click “Edit.” Make any necessary changes and click “Save.”
3. Select the updated address during checkout: When placing a new order, choose the updated address from the drop-down menu during checkout.

• Go to “Your Orders.” You can access this page by hovering over “Account & Lists” in the top right corner, then clicking “Your Orders.”
• Find the order you want to track. You can search by order date, order number, or item name.
• Click “Track Package” next to your order. This will show you the current status of your order, including the estimated delivery date and any tracking information.
• Click “See all updates” for detailed tracking information. This will show you the movement of your package as it makes its way to you.

Contact Us: This page is a great starting point, offering you the option to browse through frequently asked questions, search for solutions based on your issue, or directly get in touch with a representative. You can access it here:

1. Check your order details: Log in to your Smart Home Supplies account and navigate to “Your Orders”. Click on the specific order and verify the shipping address. Did you spot a typo or mistake? You’re in luck!

2. Update the address: Look for an “Edit” or “Change” option next to the shipping address information. Click on it, correct the details, and save your changes. You should be good to go!

3. Contact Smart Home Supplies customer service: If you can’t edit the address yourself, or if the order has already been processed, reach out to Smart Home Supplies customer service as soon as possible. They can try to intercept the package and reroute it to the correct address, although success depends on how far along the shipping process is.

After the order ships:

1. Contact Smart Home Supplies customer service: This is still your best bet. Explain the situation and ask for their assistance. Depending on the circumstances, they might be able to:

   • Stop the delivery and reroute it to the correct address (if it’s still at a sorting facility).
   • Contact the recipient at the incorrect address and see if they can hold the package for you to pick up.
   • Arrange for a return to sender and a reshipment to the correct address (this might delay your delivery timeline).

2. Contact the recipient: If you know the person at the incorrect address, reach out to them directly and explain the situation. They might be willing to hold the package for you or redirect it to you.

Here are some additional tips:

• Double-check your address before placing an order. It’s always worth taking a second look to avoid these situations.
• Consider adding multiple addresses to your Smart Home Supplies account. This way, you can easily choose the correct one when placing an order.
• Use Smart Home Supplies Address Book suggestions. Smart Home Supplies often suggests previously used addresses when you’re entering a new one. Be sure to review them carefully before selecting one.

• Smart Home Supplies ships to over 100 countries and regions worldwide. 
• The availability of products and shipping options may vary depending on your country. To see what’s available for your specific location, you can change your delivery address on the Smart Home Supplies website.

Yes they will usually be grouped in one shipment unless:

• They come from different fulfillment centers.
• Some have different shipping speeds.
• They are oversized or have special handling requirements.